It's just barely noon. Why am I already dealing with fucktards? Granted I muddled information on something a bit and had to call one of my favorite clients *big fat lie* to clear up when his wife is paid, but still. The retardation I faced when placing said phone call was great. I ask if she is paid bi-weekly or twice a month. He tells me that is the same think. I breathe. I say no, it is not the same although it appears it could be- it isn't. Bi-weekly gives her 26 pay dates a year, semi-monthly gives her 24. There is a difference. Twice a year with a bi-weekly pay schedule, one gets paid 3 times in a month. Oh no, he says- she don't get paid no 3 times a month. I blink. Alright, motherfucker. When does your bitch get paid? He tells me the 1st and 15th. Great. Lovely. Fab. Hanging up now. So off I went to fix my mistake. La la la.
Not more than 5 minutes later, one of our clients daughter-in-law calls. For some reason, this specific client refuses to call our office, she always has the DIL - who is very nice and I really don't mind to talk to, but honestly we are not supposed to talk to anyone but the debtor(s) about their case. I've been discussing things with the DIL for months now though because the idiot client won't call. This time I tell DIL to tell her mother-in-law that I will no longer speak to her about her MILs case. I made sure to tell her it wasn't her- I actually liked her and know that she's tired of doing her MILs shit (esp when she can call like today, when she's sitting on her ass at home) and I'll make it easy for her and just refuse to give her info. She laughed and said thank you. I also told her to tell the MIL that she was a big girl and could call her attorney herself. There was no need for this shit. We both laughed at that. I'm sorry but seriously. Seriously? put on your big girl panties and do your own fucking stuff.
I would like to know where *insert any credit card company* gets the people for their collection call centers. Really. They're not foreign. They're just stupid. They say stupid shit. For example, one calls and I inform them that the said person is retained. They repeat back 'Okay, they're detained but for what chapter?'. For. Fucking. Real. Like when people call to schedule a 'consolation'. That shit just gets on my nerves. Every damn time I want to scream into the phone: 'English, motherfucker! Do you speak it?!' but that would get me fired. Probably. Maybe. Perhaps. Bet not. Not going to chance it though. Not this week at least.
Not more than 5 minutes later, one of our clients daughter-in-law calls. For some reason, this specific client refuses to call our office, she always has the DIL - who is very nice and I really don't mind to talk to, but honestly we are not supposed to talk to anyone but the debtor(s) about their case. I've been discussing things with the DIL for months now though because the idiot client won't call. This time I tell DIL to tell her mother-in-law that I will no longer speak to her about her MILs case. I made sure to tell her it wasn't her- I actually liked her and know that she's tired of doing her MILs shit (esp when she can call like today, when she's sitting on her ass at home) and I'll make it easy for her and just refuse to give her info. She laughed and said thank you. I also told her to tell the MIL that she was a big girl and could call her attorney herself. There was no need for this shit. We both laughed at that. I'm sorry but seriously. Seriously? put on your big girl panties and do your own fucking stuff.
I would like to know where *insert any credit card company* gets the people for their collection call centers. Really. They're not foreign. They're just stupid. They say stupid shit. For example, one calls and I inform them that the said person is retained. They repeat back 'Okay, they're detained but for what chapter?'. For. Fucking. Real. Like when people call to schedule a 'consolation'. That shit just gets on my nerves. Every damn time I want to scream into the phone: 'English, motherfucker! Do you speak it?!' but that would get me fired. Probably. Maybe. Perhaps. Bet not. Not going to chance it though. Not this week at least.
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